<?php
 namespace App\Models; use Illuminate\Database\Eloquent\Model; class TicketEmailLog extends Model { protected $fillable = [ 'department_id', 'ticket_id', 'reply_id', 'from_email', 'from_name', 'subject', 'message_id', 'action', 'error_message', 'source_mailbox', ]; public function department() { return $this->belongsTo(TicketDepartment::class, 'department_id'); } public function ticket() { return $this->belongsTo(Ticket::class); } } 